BETA This is a new service - your feedback will help us to improve it.

Respond to your letter

Use this service to:

  • respond to a letter
  • pay a Penalty Charge Notice
  • challenge a Penalty Charge Notice

This should take less than 5 minutes.

Before you start

You will need your reference number. This can be found in the top left-hand corner of your letter.

To confirm your identity we will ask for details from your letter.

How we use your information

We use the information you provide to help us match your details. You can find out more about how we use your information.